HR OFFICER

Job Description:

Our client is a dynamic and growing organisation based in Douala, Cameroon. They are committed to delivering innovative, high-quality, and customer-focused smart solutions across their market sectors. To support their strategic expansion and foster a high-performance culture, they are looking for a highly motivated, proactive, and organised HR Officer to join their team.

Position Summary

The HR Officer will play a key role in the day-to-day operations of the HR function. Responsible for supporting the entire employee lifecycle from recruitment, onboarding, and training to payroll support, performance management, employee relations, and compliance with Cameroonian labour laws, the HR Officer ensures that HR processes run smoothly and align with business objectives.

Key Responsibilities 

1. Talent Acquisition & Onboarding

• Coordinate the end-to-end recruitment process (drafting job descriptions, posting vacancies, screening CVs, scheduling, and conducting interviews).
• Manage the candidate pipeline and build a database of qualified talent.
• Facilitate the onboarding and integration process for new hires (induction, HR documentation, workstation readiness, and company orientation).

2. HR Administration & Employee Records

• Maintain accurate, up-to-date, and confidential employee records and personnel files (both physical and electronic).
• Prepare employment contracts, as well as addendums, work certificates, and official HR correspondence.
• Track and manage leave balances (annual leave, sick leave, maternity leave) and attendance records.
• Assist with the preparation and verification of monthly payroll data (variables, bonuses, overtime, deductions, and statutory contributions).

3. Performance Management & Employee Engagement

• Support the implementation and tracking of annual performance appraisal campaigns.
• Assist managers and staff in setting up KPIs, conducting reviews, and documenting feedback.
• Promote positive employee relations, foster open communication, and organise team-building initiatives to enhance employee engagement and workplace morale.

4. Training & Capacity Building

• Identify training and development needs across teams in collaboration with department heads.
• Assist in designing, coordinating, and evaluating internal and external training programs.
• Track training logistics, budgets, and post-training feedback reports.

5. Compliance & Labour Regulations

• Ensure strict adherence to company policies, procedures, and the Cameroon Labour Code.
• Maintain up-to-date knowledge of local statutory regulations (NSIF, personal income taxes, health & safety regulations).
• Serve as a first point of contact for staff inquiries regarding HR policies, benefits, and workplace grievances.
• Assist in handling workplace conflicts and disciplinary procedures in compliance with established regulations.

Qualifications & Requirements:

• Education: Bachelor's degree in human resource management, Business Administration, Industrial Psychology, Law, or a related field.
• Experience: 3 to 5 years of proven experience in an HR generalist or HR Officer role in Cameroon.
• Legal Knowledge: Sound working knowledge of the Cameroonian Labour Code, social security regulations (CNPS), and local employment practices.
• Language Skills: Bilingualism (English and French) is strongly preferred, with fluent written and spoken proficiency in English language.
• Software & IT Skills: Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience using payroll software.

Key Competencies & Soft Skills:

• Interpersonal & Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally at all levels.
• Confidentiality & Ethics: High level of integrity, discretion, and ethical judgment when handling sensitive personnel information.
• Organizational Ability: Strong time management, multitasking, and problem-solving skills with attention to detail.
• Proactivity & Adaptability: Ability to take initiative, work under pressure, and adapt to a fast-paced environment.

NB: Only the selected candidates will be contacted.

Deadline for applications: 30th October 2026