Job Openings LAB CSV IT Benchtop Support

About the job LAB CSV IT Benchtop Support

We are seeking an experienced IT Systems & Computerized System Validation (CSV) Specialist to oversee and support validated systems within pharmaceutical manufacturing operations. The role involves managing sitewide IT upgrades, ensuring compliance with GxP regulations, supporting cross-functional teams, and maintaining data integrity and cybersecurity standards.

Key Responsibilities

Project & Stakeholder Management

  • Oversee sitewide Windows 11 desktop PC upgrade projects, engaging with stakeholders and vendors, managing timelines, resources, and risks.
  • Coordinate with vendors to assess software compatibility with Windows 11 OS.
  • Communicate risks, limitations, and project updates to stakeholders for successful execution.

Systems Administration & Support

  • Provide day-to-day support for manufacturing shopfloor systems, ensuring minimal downtime.
  • Perform user access management, recertification, audit trail reviews, backups, restores, and data archival.
  • Apply change control procedures, assess impact, and prepare stakeholder communications.
  • Validation & Documentation
  • Draft and review design and qualification documentation using Kneat platform.
  • Generate and execute validation protocols (IQ, OQ, PQ) for GxP computerized systems.
  • Perform qualification and decommissioning of shopfloor devices and laboratory systems.
  • Data Integrity & Cybersecurity

    • Manage data migration, backup, and archiving processes, ensuring compliance and security.
    • Configure and maintain networking systems (firewalls, DNS, IP management, cable patching).
    • Collaborate with cybersecurity teams to identify and mitigate threats, ensuring data integrity.
    • Contribute to major initiatives such as implementation of new backup solutions and system decommissioning.

    • Qualifications & Requirements
    • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
    • 5–8 years of experience in IT systems support, CSV, and pharma manufacturing environments.
    • Strong knowledge of GxP/GMP compliance, validation processes, and regulatory requirements.
    • Hands-on expertise in IT systems administration, networking, and cybersecurity.
    • Experience with Kneat platform and validated system documentation.
    • Excellent communication, stakeholder management, and cross-functional collaboration skills.