Customer Service Respresentative

, 20 hours per week Position: Customer Service Representative Company Overview: Aniesispharma is a leading pharmaceutical company located in California, dedicated to improving the health and well-being of individuals and communities around the world. We are committed to providing high-quality and innovative healthcare solutions to our customers. Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner. Key Responsibilities: - Respond to customer inquiries and concerns via phone, email, and chat in a prompt and courteous manner - Provide product information, pricing, and availability to customers - Assist with order processing and tracking - Troubleshoot and resolve customer issues and complaints - Maintain accurate and detailed customer records - Collaborate with other departments to ensure customer satisfaction - Continuously seek opportunities to improve customer service processes and procedures Qualifications: - High school diploma or equivalent - 1-2 years of experience in customer service or related field - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and manage time effectively - Proficient in Microsoft Office and customer service software - Knowledge of pharmaceutical industry is a plus Contract Details: This is a part-time position, with 20 hours per week. The working hours are flexible and can be discussed during the interview process. The position is located in California, and the candidate must be able to work on-site. Join Our Team: At Aniesispharma, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development. If you are passionate about customer service and making a positive impact in the healthcare industry, we would love to have you on our team. To Apply: Please submit your resume and a cover letter explaining why you are interested in this position and why you would be a great fit for our company. We look forward to hearing from you!