QA Engineer – Digital Banking - Ghana

Job Title: QA Engineer – Digital Banking - Ghana

Industry: Banking

Location: Ghana

Salary: GHS 720,000–980,000 per annum gross base per annum, depending on experience

The Opportunity

Our client, an established financial services organisation, is seeking an experienced Senior QA Engineer – Digital Banking to join its growing digital function in London.

This is a key role responsible for owning and executing end-to-end quality assurance across a suite of digital banking applications. The successful candidate will work closely with Product, Technology, Business and external delivery partners to ensure digital solutions deliver consistently high standards of functionality, performance, security and customer experience.

A particularly important element of the role is the testing of digital banking solutions built on the Backbase platform. Candidates should therefore bring demonstrable hands-on Backbase testing experience alongside strong test automation, API and CI/CD capabilities.

Key Responsibilities

• Lead end-to-end QA activities across multiple digital banking initiatives and releases.
• Develop, implement and maintain comprehensive test strategies, test plans, test cases and automation frameworks.
• Conduct hands-on functional, integration, regression and automated testing across web and mobile digital banking channels.
• Test Backbase front-end modules, microservices, APIs, integrations and customised components.
• Work closely with Business Analysts, Developers, Product and Channel teams, and external technology partners to clarify requirements and resolve defects efficiently.
• Establish and promote best practices for test automation, regression testing and continuous integration.
• Identify gaps in test coverage and continuously improve automation, testing efficiency and overall quality assurance processes.
• Support release management, production validation and regression testing associated with platform upgrades and new functionality.
• Ensure full traceability between business and technical requirements, test scenarios, defects and delivery outcomes.
• Contribute to the continuous improvement of digital banking customer journeys, platform reliability and overall customer experience.

Experience & Technical Requirements

The successful candidate should have:

• 5+ years' experience in quality assurance, software testing or a Senior Test Analyst/QA Engineer role, ideally within banking, financial services or fintech.
• Proven hands-on experience testing digital banking solutions built on the Backbase platform.
• Experience configuring, testing or integrating Backbase widgets, services and APIs.
• Strong knowledge of test automation tools and frameworks such as Selenium, Cypress, Appium, Postman, or equivalent.
• Strong experience testing REST APIs, microservices and system integrations.
• Experience working with CI/CD pipelines, such as Jenkins, GitLab or equivalent.
• Hands-on experience working within Agile/Scrum software delivery environments.
• Experience managing end-to-end quality assurance requirements across complex technology or digital transformation programmes.
• Good understanding of the software development lifecycle and both Agile and traditional delivery methodologies.
• Experience working effectively with senior stakeholders and multidisciplinary technology teams.
• Previous experience within banking, financial services, fintech or a relevant consulting environment is highly desirable.

Skills & Competencies

You will bring strong analytical and problem-solving capability, excellent attention to detail and a genuine commitment to quality and customer experience.

You should also demonstrate:

• Strong stakeholder management and influencing skills.
• Excellent written and verbal communication.
• Ability to translate complex requirements into effective testing strategies.
• Sound judgement and the ability to recommend practical solutions to complex problems.
• Strong organisational and time-management skills.
• A delivery-focused and collaborative approach.
• Commercial awareness and an understanding of the importance of secure, resilient digital banking services.

Qualifications

• Degree or equivalent professional experience.
• Relevant QA/testing certifications are desirable.
• Certifications or practical experience in Agile, PRINCE2, PMP, APM, Lean or Six Sigma would be advantageous.

Why Consider This Opportunity?

This is an excellent opportunity for an experienced QA professional to play a significant role in the development and enhancement of a modern digital banking environment. You will work across business-critical digital platforms and customer journeys, with the opportunity to influence testing standards, automation practices and the quality of digital banking services.

Candidates with direct Backbase experience are particularly encouraged to apply.

How to Apply

If you are an experienced Senior QA Engineer with strong digital banking, Backbase and test automation expertise, we would be pleased to hear from you.

Applications will be treated in strict confidence.