Application Support Specialist (Level 2) (J)

Roles & Responsibilities

We're Hiring: Application Support Specialist (Level 2)

Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you!

As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly. Your day-to-day will include:

Core Responsibilities:

• Provide Level 2 technical support for Oracle EBS and our suite of in-house applications
• Investigate and resolve complex application issues escalated from Level 1 support
• Collaborate with cross-functional teams to implement solutions that enhance system performance
• Monitor application health and proactively identify potential issues before they impact users
• Document solutions and contribute to our growing knowledge base
• Participate in exciting implementation and upgrade projects
• Conduct user training sessions and create user-friendly guides

What Makes This Role Special:

• Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)
• Gain hands-on experience with multiple business-critical applications
• Direct impact on business operations and user productivity
• Exposure to both technical troubleshooting and business process optimization

What You Bring

Required:

• 5-7 years of IT experience (application support, system administration, or related fields)
• Strong analytical and problem-solving abilities
• Excellent communication skills – ability to translate technical concepts for non-technical users
• Experience with SQL and database querying
• Understanding of ITIL practices and incident management
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Nice-to-Have (But We'll Train You!):

• Oracle EBS experience (seriously, we'll provide comprehensive training)
• Knowledge of PL/SQL, Unix/Linux environments
• Experience with integration tools and APIs
• ITIL certification

Amazing Culture

• Collaborative, supportive team environment
• Regular team building activities and tech talks
• Innovation time – dedicate 10% of your time to learning new technologies
• Recognition programs for outstanding contributions

What Sets Us Apart

Unlike typical support roles, this position offers:

• Business Impact: Work directly with business stakeholders to drive real change
• Technical Diversity: Exposure to multiple applications and technologies, not just one system
• Project Involvement: Participate in implementation projects, not just BAU support
• No Ceiling: We promote from within – many of our leaders started in support roles

Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success!

ANTARES MANAGEMENT SERVICES PTE. LTD.

EA License No.: 25C3031

UEN: 202527765K