Business Support Officer

About ANT Recruitment

ANT Recruitment partners with public sector bodies across the UK, including local authorities, health and social care services, and shared business functions. We deliver high-quality recruitment solutions by connecting skilled professionals with organisations where they can thrive. Were currently recruiting a Business Support Officer for a key Health & Social Care provider based in Belfast, supporting critical systems and operations.

The Opportunity

This is an ideal role for someone with a strong administrative background and a keen interest in system support and public service delivery. Youll join the Business Services Team (BST) a central support function where youll manage data, support users, and contribute to the smooth operation of internal systems across platforms such as FPL, SharePoint, CRM, and HRPTS.

Key Responsibilities

• Provide administrative and systems support across key service areas
• Act as a point of contact for internal users, escalating queries where necessary
• Maintain and update system data in line with governance and SLA protocols
• Support application testing cycles and assist users with non-technical queries
• Produce reports and maintain documentation for compliance and auditing
• Help develop and document internal procedures and best practices
• Contribute to project delivery and service improvement initiatives

About You

Minimum 5 GCSEs including English & Maths (Grades AC or equivalent)
1+ year of experience in administration, data management, or system support
Strong IT skills (Microsoft 365 essential)
Excellent written and verbal communication abilities
Highly organised with the ability to prioritise effectively
A proactive and flexible approach to team-based work
Health and Social Care sector knowledge (desirable)

Whats On Offer

Salary: £27,254 £33,699
Full-time, permanent position in a respected public sector organisation
Work with a collaborative team at the centre of Health & Social Care services
Professional development and progression opportunities
Inclusive and supportive work environment