Sales Supervisor (Sales Online)

Industry: LPG

Job Summary

Our client is looking for an experienced and target-driven Sales Supervisor to lead in-house sales operations for LPG mobile motor-cart packages, including motorbikes, carts, and LPG equipment. The successful candidate will oversee showroom sales, manage customer inquiries through telephone and social media channels, and drive sales performance through effective lead management and team supervision.

Main Responsibilities: 

• Lead and manage in-house sales of complete LPG mobile motor-cart packages.
• Oversee showroom operations and manage customer inquiries through telephone and social media channels.
• Supervise customer follow-ups, online inquiries, and sales conversion activities.
• Coordinate with the team to prepare and publish basic product promotions and social media posts.
• Set sales targets, monitor individual and team performance, and coach Sales Executives to achieve business objectives.
• Monitor customer orders, sales progress, and delivery coordination.
• Prepare weekly sales reports, including sales performance, leads, orders, and conversion results.
• Ensure a positive customer experience and maintain good customer relationships.

Main Requirements

• Minimum 2 years of experience in in-house sales, showroom sales, equipment sales, or a related field.
• Previous experience supervising or leading a sales team is an advantage.
• Good understanding of sales lead management, customer follow-up, and online sales inquiries.
• Basic knowledge of social media marketing and product posting.
• Good communication, negotiation, and customer service skills.
• Proficient in Microsoft Excel and basic sales reporting.
• Experience in motorbike, LPG, automotive, or equipment sales is an advantage.
• Target-driven, proactive, and able to work independently.