Operations Manager

Industry: E-Commerce 

Job Summary

Our client is a fast-growing online shopping platform dedicated to meeting the diverse needs of modern consumers in Cambodia. The company is committed to providing safe, reliable, and efficient delivery services nationwide. Our client is seeking a capable and dynamic professional to join their team for the following position:

Main Responsibilities:

• Manage and oversee daily business operations to ensure smooth and efficient workflows.
• Oversee and optimize nationwide last-mile delivery operations to ensure timely, safe, and accurate package deliveries.
• Manage inventory control and warehouse operations to improve efficiency and minimize delays.
• Monitor, analyze, and report key operational performance indicators, including Delivery Success Rate and Order Cycle Time.
• Develop and execute sales strategies to achieve business growth and sales targets.
• Lead sales activities, coordinate small-scale events, and manage promotional booth activities.
• Plan and implement social media campaigns to support brand awareness and business growth.
• Coordinate with relevant departments to ensure effective operational and business performance.
• Perform other duties as assigned by the Director.

Main Requirements:

• Bachelor's degree in Business Administration, Logistics, Marketing, or a related field.
• Minimum of 3–5 years of experience in operations, logistics, or event management, preferably within the e-commerce industry.
• Proven experience or strong interest in managing cross-functional responsibilities involving logistics, sales support, and event coordination.
• Good command of English, both written and spoken.
• Strong problem-solving, organizational, and project management skills.
• Ability to work collaboratively with different teams and manage multiple responsibilities effectively.
• Proactive, adaptable, and results-oriented with a strong sense of responsibility.