Head of Digital Channels Development

Job Responsibilities

• Lead the strategy, development, and execution of digital banking channels
• Work with cross-functional teams (cash management, operations, design, engineering, compliance) to deliver projects on time
• Ensure platform reliability, scalability, and security
• Stay on top of digital trends and recommend new features or platforms
• Improve digital adoption and engagement through better UX and feature releases
• Set KPIs and track the performance of digital products
• Manage budgets and vendor relationships where needed
• Lead and grow the digital development team

Job Requirement

• 7+ years of experience in digital product or channel development, ideally in banking or fintech
• Strong understanding of mobile and web technologies, APIs, payment, card schemes, system optimization, and integration
• Proven track record in leading teams and delivering complex digital projects
• Good balance of technical know-how and business sense
• Clear communicator, problem solver, and team player
• Bachelors or Masters in Computer Science, IT, or related field