HR Operation, Senior Officer

Position Objective:

• Role: Responsible for end-to-end HR processes through planning, execution, progress monitoring, and improvement.
• Goal: Achieve high employee engagement based on regulatory compliance, company policy, and procedures.

Key Responsibilities/Functions:

1. Manpower Planning:

• Working Process: Coordinate, propose, and monitor manpower fulfillment plans.
• Input: Internal policy and business needs.
• Output: Approved manpower planning, updated organization structure, and annual personnel expense.

2. Talent Acquisition:

• Working Process: Plan and conduct recruitment activities, including 3rd party recruitment if necessary.
• Input: Approved manpower planning, turnover rate, business needs.
• Output: Recruitment strategy and staffing fulfillment rate.

3. People Development:

• Working Process: Identify, plan, monitor, and evaluate people development programs.
• Input: Talent box, training needs analysis (TNA), approved development activity calendar.
• Output: Development implementation rate, internal filled rate, successor rate.

4. Compensation & Benefit:

• Working Process: Review compensation and benefits, ensuring confidentiality, internal parity, and external competitiveness.
• Input: Salary survey, market trends, employee movement, regulations.
• Output: Competitive salary range, benefits, accurate payroll.

5. Industrial Relations & Employee Engagement:

• Working Process: Engage with employees on labor law compliance and HR programs to improve engagement.
• Input: Labor law, employee survey, exit interview, employee feedback.
• Output: Employee engagement rate, productivity rate, turnover rate.

6. Office Management:

• Working Process: Manage and maintain overall office conditions.
• Input: Regular maintenance schedule, corrective activity, employee feedback.
• Output: Safe and functional office environment.

7. HR Working Documents, Process Improvement & Innovation:

• Working Process: Initiate and document HR processes, propose and encourage team innovation.
• Input: Business process, process improvement needs.
• Output: Working document readiness, communication, no major audit findings.

Requirements:

• Bachelors degree in Human Resources, Business Administration, or related field.

• A minimum of 5 years of experience in a full-spectrum HR role.

• Strong knowledge of Cambodian labor law and HR best practices.

• Experience in manpower planning, recruitment, people development, compensation & benefits, and employee engagement.

• Familiar with HR systems, payroll, and digital HR tools.

• Proficient in English and Khmer (written and spoken).