General Manager 5 - Food and Nutrition Services

Transform Healthcare Dining Excellence - Lead Food Services at a Premier Academic Medical Center

General Manager 5 - Food and Nutrition Services
Washington, DC 
Permanent Position

Overview of the Role
Join our team as a senior food service leader overseeing comprehensive dining operations at a prestigious 609-bed academic teaching hospital. This pivotal role combines operational excellence with strategic leadership, directly impacting patient experience, staff satisfaction, and organizational success. You'll lead a dynamic team delivering retail, patient meal, and catering services while driving innovation and maintaining the highest standards of food safety and customer service.

Key Responsibilities

• Direct day-to-day operations for all food service divisions including retail, patient meals, and catering
• Achieve financial targets and manage P&L responsibility for multi-million dollar operations
• Lead, develop, and mentor management teams in a unionized environment
• Build and maintain executive-level client relationships and serve as primary site representative
• Ensure HACCP compliance and regulatory standards across all operations
• Develop strategic plans for service enhancement and business growth
• Oversee special functions, cash control, and payroll management
• Drive customer satisfaction initiatives and maintain positive public relations

Required Skills & Qualifications

• Bachelor's degree or equivalent experience required
• Minimum 5 years of management experience in food service operations
• Proven leadership experience in healthcare food and nutrition services
• Demonstrated success managing in unionized environments
• Strong financial acumen with P&L management experience
• Excellent communication and presentation skills for C-suite interactions
• Proficiency in computer systems and report management
• Experience with food safety regulations and HACCP protocols

About the Client
Our client is one of the Washington D.C. area's oldest and most respected academic teaching hospitals, renowned for excellence in patient care, medical education, and research. As part of a leading healthcare network, they serve the diverse communities of the nation's capital with cutting-edge medical services and compassionate care. The organization is committed to innovation, professional development, and creating an inclusive workplace where diverse talents thrive. Their food service operations play a crucial role in patient recovery and staff satisfaction, making this leadership position essential to their mission of healing and hope.