IT Project Coordinator/ Production Support

Job Responsibilities:

• Application Support: Supporting and troubleshooting issues related to business applications used by office users. .
• IT Poject Mangement: Coordinate system projects with Head Office, external vendors and IT specialists, users and other relevant stakeholders
• User Training and Documentation: Conducting training sessions or creating user guides to help users understand and effectively use the business applications.
• System Monitoring and Maintenance: Monitoring the performance and availability of business applications, identifying and addressing any potential issues

Job Requirements:

• Bachelor degree in IT
• At least 2+ years of relevant experience in business application support/IT project management 
• Familiarity in banking systems/applications
• Excellent problem solving and troubleshooting skills
• Good command of Cantonese and English