About the job Restaurant Manager
One of our clients is in the Hospitality Industry, in Saudi Arabia, and is hiring for the position of a Restaurant Manager
Location: Riyadh
Years of Experience: 8 - 10 Years.
Education: BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Notice Period: Immediate joiners or a maximum one-month notice period.
Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.
https://www.arbetecareers.com/Candidate-Portal
Job Description:
We will expect you to lead by example and uplift our client's staff during busy moments in our fast-paced environment. Ultimately, you will ensure our client's restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurants good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarities with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus