Retail Training Manager - Beauty Industry (Japan)

About the Hiring Company

As a leader in the Beauty & Wellness industry, the company is a reputable name renowned for their exclusive products and experiences driven from a strong desire to always push boundaries to surprise their audience. To support them in their growth plans, they are looking for a Retail Training Manager to join their team in Japan.

Job Description

Reporting to the Regional Education Director, this position will play a key role in driving and customizing training materials for their retail advisors across Japan in order to drive productivity and growth across the region.

Responsibilities will include:

• Plan and carry out seasonal seminars and all education programs in accordance to individual market launch strategy

• Actively plan and execute training sessions via creative means (online content, digital seminars) to engage retail advisors and increase sales excellence

• Travel across various domestic locations to educate advisors and staff on product knowledge/selling strategies to consistently enhance customers experience with the brand

• Collaborate closely with regional commercial teams to identify developmental needs for the market

• Manage all training concerns, incentive programs, workshops and conferences for staff

The Successful Applicant

• Degree in Hospitality, Business Management, Psychology or related fields

• At least 5 years of experience in a training and/or customer-facing role with strong communication skills

• Prior industry experience in Cosmetic, Beauty, Luxury Goods, Hospitality industry will be preferrable

• Prior experience in Japan education training will be highly regarded

• Enthusiastic team-player with a passion to engage different stakeholders from different backgrounds

• Ability to work with minimal supervision

• Willing to travel across different domestic locations