Windows Engineer

We are looking for a Windows Engineer - This position is open only to candidates based in Latin America.

Archie Labs builds smarter software by combining AI and expert human teams. We help companies move from concept to production-ready systems faster using agentic AI, AI-powered product discovery, and strong engineering execution.

At Archie Labs, youll work in a people-first environment built around autonomy, ownership, and continuous learning—partnering closely with clients and technical teams to deliver real solutions, not just plans.

Responsabilities

• Investigate, fix, test solutions and roll out Windows problems in images
• App packaging
• QA
• Help with custom image preparation
• Patching
• Windows desktop preparation, layout, security, etc
• Cloud health, maintenance and troubleshooting/fixing
• Support
• Producing reports
• Daily class launch & operation checks (until we automate desktop launching)

Experience and Skills

• 4+ years of experience
• Low level Windows OS knowledge (registry, troubleshooting (SysInternals tools), security, networking (Windows level, eg firewall, troubleshooting), logon process, service configuration)
• Windows desktop (virtual or physical) support experience
• Don't really need to know any specific (Microsoft) products other than Windows itself
• English proficiency: B2 or higher
• This position is open only to candidates based in Latin America

Nice to have:

• VDI/SBC/EUC experience
• GCP operational experience
• Azure operational experience
• Scripting/coding experience

Compensation & Benefits

• Contractor Modality
• Compensation paid in US dollars
• Participation in innovative, high-impact initiatives
• People-centric culture with autonomy and continuous learning
• 10 days PTO
• Observe all holidays in your country