Customer Service Officer

Requirement:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Develop service procedures, policies, and standards
• Keep accurate records and document customer service actions and discussions
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilize assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Qualification:

• Bachelor’s degree in any fields
• Experience in Real Estate 2 – 3 years
• Experience in Juristic Person works
• Experience in Low rise housing projects