Head of Growth and Operations

About the Opportunity

We are hiring for a senior business leader to take end-to-end ownership of the B2C business of a fast-growing consumer brand.

This is a hands-on operator role with complete P&L responsibility. The individual will be responsible for driving revenue and profitability, scaling operations, building teams, expanding channels and managing strategic commercial partnerships.

Key Responsibilities

• Own the end-to-end B2C P&L, including revenue, margins, wastage and EBITDA.
• Lead key functions across operations, marketing, customer experience, processing and technology execution.
• Drive growth across stores, quick commerce and modern trade.
• Own strategic relationships and commercial negotiations with major quick-commerce platforms and retail partners.
• Lead store expansion, including site selection, landlord negotiations, launch and ramp-up.
• Drive category growth and improve customer retention.
• Build, lead and develop a high-performing team.
• Establish processes and systems that enable the business to scale with reduced dependence on the founders.

Key Success Metrics

• Scale the B2C business significantly over the next 12 months.
• Achieve profitability at the individual store level within defined timelines.
• Drive overall B2C EBITDA profitability.
• Build commercially sustainable partnerships across quick commerce and modern trade.
• Create a scalable operating model with strong ownership across teams.

What We're Looking For

• 10+ years of experience in consumer businesses with demonstrated P&L ownership.
• Proven experience managing and scaling a business rather than purely strategy or advisory experience.
• Strong exposure to F&B, fresh food, perishables, FMCG or retail.
• Experience managing multi-store / multi-unit operations.
• Hands-on experience negotiating with quick-commerce platforms, modern trade players, distributors or large commercial partners.
• Strong commercial acumen combined with operational execution.
• Experience in managing cross-functional teams and driving accountability.
• Hyderabad-based candidates or candidates willing to relocate.
• Telugu-speaking candidates would be an advantage.

Preferred Experience

Candidates who have previously scaled a consumer brand through quick commerce, modern trade, distribution or FMCG channels will be preferred.

Ideal Candidate

We are looking for a business operator, not a pure strategist — someone who has personally owned a P&L, made commercial decisions, managed operations, negotiated deals and built teams.