Job Openings Head of Business Development and Partnerships

About the job Head of Business Development and Partnerships

Key Tasks and Responsibilities

Income generation

  • Generate and secure new sales opportunities by
    • Building & developing both existing and new customer relationships
    • Recognising and developing a deep understand of customer needs & how they match to the organization's products.
    • Showing strong sales acumen & commercial awareness by respond to customer feedback and market trends.
  • Work in collaboration with the Director to further develop and implement a clear sales and business development strategy for the partner organization.
  • As a channel, draft Request for Proposal (RFP), Request for Tender (RFT) and Request for Quotation (RFQ). Prepare, and present the advantages and business cases to drive the discussions from qualification to closure.
  • Identify opportunities to secure grants and funding to subsidize sales, to initially improve the affordability of organization products for future partners.
  • Monitor performance against sales targets on a regular basis; take proactive action in case of any deviation from targets
  • Develop and regularly update existing sales pipeline, build database of past and current customers, and new potential buyers and influencers and is made available to the Management.
  • Co-ordinate contact with organizations that are shared within the organizations' partners & colleagues.
  • Working with the Global Supply Chain manager(CRa) to:
    • Manage orders from the enquiry to delivery follow up.
    • Manage wheelchair stock to optimize stock levels and availability for customers in India and wider South Asia Region.
    • Generating forecasts for new stock orders.
    • Continue development of Key Performance Metrics tracking logistical, sales and customer services performance
  • Working with Heads and Product Range Manager (CRu) to develop product range by identifying unmet customer needs and potential demand, which could be met by adding to the organization's range of approved products and suppliers.
  • Working with Head of Finance (TJ) to manage the import and logistics of stock from our supplier(s) in China.
  • Line management of the organization's team, ensuring that day-to-day logistical and sales operations are running efficiently and effectively.
  • Continue to raise the profile of the organization by building relationship, networking at appropriate events organised by Industry and Business associations to identify future partners and sales opportunities.

Compliance


  • The role-holder shall provide the Services with all due care, skill and ability and use his or her best endeavours to promote the interests of the organization and shall comply with all reasonable and lawful requests of the organization. 
  • The role-holder shall comply with all applicable rules, regulations, policies, and procedures as might be communicated to him/her by the organization from time to time (including but not limited to any anti-bribery policy) and shall keep the organization informed of the progress of all matters on which he or she is working, regularly liaising with Senior Management Team as required.
  • Working with the Head of Finance, to build and develop regular finance and project reporting systems and processes.

Line management

  • The primary line management role responsibility for this role is to oversee and support team.
  • This responsibility for people management, involves creating cohesive, inclusive and effective teams based on mutual respect and consistent with organizational values.

Confidential Information

  • All information accessed by or disclosed to the role-holder the course of the performance of the Services shall be treated as confidential. The role-holder shall not (except in the proper course of his or her duties), either during his or her engagement under this contract or at any time, thereafter, use or disclose to any third party (and shall use his or her best endeavours to prevent the publication or disclosure of) any such confidential information.

Essential

  1. Sales and Business Development
    • Proven ability to generate and secure new sales opportunities.
    • Experience in business development and building sales strategies.
    • Strong sales acumen and commercial awareness.
    • Competency in responding to RFPs, RFQs, RFTs and presenting business cases.
  2. Strategic Planning and Execution
    • Ability to develop and implement income generation strategies.
    • Track and monitor sales performance against targets.
    • Ability to identify and secure grant funding for sales initiatives.
  3. Relationship Management
    • Skilled in building and developing customer relationships.
    • Experience in stakeholder engagement and networking, especially in industry and business associations.
  4. Operations and Supply Chain Coordination
    • Experience managing orders, stock levels, and logistics, especially across international supply chains.
    • Ability to generate demand forecasts and performance metrics.
  5. Team and Line Management
    • Experience in line managing teams, including performance oversight.
    • Ability to build inclusive and effective teams aligned with organisational values.
  6. Communication and Reporting
    • Fluent in spoken and written English and at least one Indian language.
    • Strong communication skills for liaising with senior management and preparing reports.
    • Familiarity with developing finance and project reporting systems.
  7. Compliance and Organisational Alignment
    • Knowledge of and adherence to organisational policies, including anti-bribery and other compliance protocols.
Desirable

  1. Experience in the Disability or Assistive Technology Sector
    • Understanding of wheelchair/assistive device markets and end-user needs.
    • Previous experience with NGOs or social enterprises operating in health, rehabilitation, or disability sectors.
  2. Fundraising and Grant Management
    • Experience in fundraising or proposal writing to secure grants or subsidies.
  3. Data and CRM Systems
    • Experience in maintaining customer databases and sales pipelines.
    • Familiarity with CRM or inventory management software.
  4. Cross-Cultural/Regional Experience
    • Experience working in or across the South Asia region.
    • Sensitivity to local contexts in India and surrounding regions.

On application you must provide minimum two references, out of which one should be your immediate line manager. These references will be contacted as part of the selection process. A criminal background check will be conducted for the successful candidate


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