Head - Waste Management Services

Job Title: Head - Waste Management Services
Organization: Our partner organisation
Location: Bengaluru

About Our Partner Organisation:
Our partner organisation is a leading for-purpose company pioneering inclusive and circular economy solutions through responsible waste management services. Guided by the core ethos of Inclusive Circularity®, the organisation is committed to transforming waste systems by integrating waste pickers and informal waste sector players into the circular economy value chain.

Recognized globally for its impact, the organisation is the only multi-stream waste management company to be Fair Trade Guaranteed by the World Fair Trade Organization (WFTO). Its innovative models have earned accolades from ET Leaders of Tomorrow (2024), Sankalp x Artha Global Impact Awards (2023), and FICCI (2022).

Its work is supported by a strong network of mission-aligned investors, including 3iPartners, Beyond Capital, elea Foundation, Ennovent, Next Bharat Ventures, Rainmatter, Social Alpha, and Upaya Social Ventures.

Role Overview:
We are seeking a visionary and driven leader to take charge of our Waste Management Services division, comprising two high-impact business lines:

1. Total Waste Management (TWM): End-to-end services for the collection, transportation, and processing of at-source segregated waste from bulk generators.

2. Event Waste Management (EWM): Enabling private and public events to become zerowaste and climate-responsible through sustainable waste solutions.
Together, these two business lines currently contribute to a major share of operating profit,underscoring their strategic importance. 

The Head of Waste Management Services will carry full P&L responsibility, lead expansion, drive operational efficiency, and scale impact, while ensuring alignment with our mission of social inclusion and environmental stewardship.

Key Responsibilities

Strategic & Financial Leadership :

• Lead strategy, planning, and execution for TWM and EWM services to drive revenue and margin growth.
• Manage full P&L, oversee budgeting, forecasting, and cost control across both verticals.
• Set and achieve growth targets in line with the companys mission and financial objectives
  

Operations & Expansion :

• Oversee day-to-day service delivery, including collection, transport, processing, and compliance.
• Scale TWM and EWM services geographically and across sectors by setting up new
  operational hubs.
• Ensure smooth execution of large and high-profile events with an emphasis on zero-waste goals.

Community & Stakeholder Engagement

• Deepen engagement with informal waste workers to ensure their inclusion in both service lines.
• Build strong relationships with bulk waste generators, event organizers, municipalities, and partners.
• Champion client sustainability goals through tailored waste management solutions
  
  

Team Leadership & Culture

• Lead and mentor diverse operational and support teams across functions and locations.
• Foster a culture of innovation, accountability, and empathy, aligned with Hasiru Dala Innovations inclusive ethos.

Monitoring & Innovation

• Track KPIs and use data-driven insights to continuously optimize service performance.
• Promote innovation in logistics, waste processing, and digital tools to enhance service quality.

Ideal Candidate Profile:

Experience:

• 8 - 12 years of experience in business operations, P&L management, or service delivery roles, preferably in waste management, logistics, or sustainability.
• Demonstrated success in scaling business operations and managing large teams

Skills & Mindset:

• Strong field operational orientation with excellent problem-solving and analytical abilities.
• Entrepreneurial spirit with a hunger for growth, innovation, and impact.
  Proven ability to build systems and processes in dynamic, fast-growing environments.
• Deep commitment to environmental sustainability and social equity
  
  

Education:
Bachelors degree in Engineering, Environmental Science, Sustainability, or a related field. An MBA or a masters in a relevant discipline is a plus.

Why Join Us?

Be part of a bold and impactful mission to create a waste-free, inclusive future.
Lead two of our most strategic business lines with high autonomy and support.
Opportunity to innovate new business models and operational processes
Collaborate with visionary leaders, communities, and global sustainability champions.