Site Reliability Engineer | BPO Industry | Kuala Lumpur

Job Overview

We are seeking a Site Reliability Engineer (SRE) to support large-scale, distributed, and fault-tolerant systems for a global technology environment. This role combines software engineering and systems operations to improve system reliability, scalability, automation, and performance.

What Will You Do:

• Design, build, and maintain scalable and highly available infrastructure systems.
• Develop automation tools and scripts to improve operational efficiency.
• Monitor system performance and troubleshoot infrastructure issues proactively.
• Implement monitoring, alerting, SLIs, SLOs, and SLA tracking.
• Participate in 24/7 on-call rotations and incident response activities.
• Conduct root cause analysis and support post-mortem reviews.
• Collaborate with engineering and cross-functional teams on system improvements.
• Ensure infrastructure security, compliance, and reliability best practices.
• Support containerized environments using Docker and Kubernetes.

What Makes You A Good Fit:

• Bachelor's or Master's Degree in Computer Science, IT, Engineering, or related field.
• Minimum 3 years of experience in SRE, Systems Engineering, or Software Engineering.
• Proficient in programming languages such as Python, Go, Java, or C++.
• Strong Linux systems and networking knowledge.
• Experience with Docker, Kubernetes, Prometheus, and Grafana is preferred.
• Knowledge of relational databases and system architecture.
• Strong analytical, troubleshooting, and communication skills.

What We Offer:

• Opportunity to work on large-scale global infrastructure systems.
• Exposure to advanced cloud, automation, and reliability engineering practices.
• Career growth within a dynamic technology environment.
• Collaborative and fast-paced team culture.