Business Development Manager I BPO Industry I Mandarin Speaker

Job Overview:

We are looking for a proactive, confident, and commercially driven Business Development Executive to join the team.

This is a hunter-style business development role where you will actively identify and approach companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, and other business solutions.

What Will You Do:

• Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.
• Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.
• Make outbound calls to introduce the company's services and understand potential clients' business needs.
• Build, manage, and consistently develop a healthy pipeline of prospective clients.
• Identify key decision-makers and stakeholders within target companies.
• Present and promote the company's services to potential clients in a confident and professional manner.
• Understand prospects' business challenges and identify opportunities where outsourcing can add value.
• Qualify leads based on business needs, budget, decision-making process, and potential outsourcing requirements.
• Arrange discovery calls, meetings, presentations, and follow-ups with qualified prospects.
• Maintain regular communication with prospects through calls, WhatsApp, email, LinkedIn, and other channels.
• Develop qualified leads into genuine business opportunities and support the sales process through to closure.
• Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.
• Build and maintain long-term relationships with business owners, founders, managers, and key decision-makers.
• Leverage professional networks and referrals to identify new business opportunities.
• Research industries, companies, and market segments with potential demand for outsourcing services.
• Identify businesses that are expanding, hiring, entering new markets, or facing operational and customer service challenges.
• Monitor market trends, competitors, and emerging outsourcing opportunities.
• Maintain accurate records of leads, conversations, meetings, follow-ups, and opportunities in the CRM.
• Track sales activities and ensure potential opportunities are followed up consistently.
• Provide regular updates on pipeline activities, meetings, opportunities, and sales progress.
• Work closely with internal teams to prepare proposals and solutions based on client requirements.

What Makes You a Good Fit:

• 2–5 years of experience in Business Development, Sales, Telemarketing, Telesales, or a related client-facing role.
• Experience selling BPO, outsourcing, SaaS, technology, recruitment, professional services, or other service-based solutions.
• Existing relationships with business owners, SMEs, startups, or corporate decision-makers.
• Willing to attend networking events, exhibitions, seminars, and face-to-face client meetings.
• Fluent in spoken Mandarin and Cantonese.
• Strong command of spoken and written English.
• Comfortable making cold calls and approaching new prospects.
• Confident communicating with business owners, managers, and senior decision-makers.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Self-motivated, proactive, persistent, and comfortable working independently.
• Comfortable using CRM systems and maintaining accurate sales records.

What We Offer:

• Exposure to international clients and global markets.
• Direct exposure to BPO, outsourcing, technology, and business solutions.
• Training and mentorship in BPO services, consultative selling, and business development.
• Opportunities to attend business events, exhibitions, conferences, and networking sessions.
• Opportunity to build a strong professional network across multiple industries.