Content Moderator | Social Media App | Kelana Jaya, Selangor

Job Overview:

We are seeking a detail-oriented and responsible Content Moderator to support a global digital platform in maintaining a safe and positive online environment. In this role, you will review and moderate user-generated content to ensure it complies with platform policies and community guidelines.

This opportunity is ideal for individuals who are passionate about online safety, adaptable to rotational shifts, and eager to build a career in Trust & Safety or digital operations. Fresh graduates are encouraged to apply.

What You Will Do:

• Review and moderate user-generated content to ensure compliance with platform policies and community guidelines.
• Identify, classify, and escalate inappropriate or policy-violating content when necessary.
• Maintain high accuracy and productivity while working in a fast-paced environment.
• Handle sensitive or graphic content professionally and responsibly.
• Follow operational procedures, quality standards, and confidentiality requirements.
• Collaborate with internal teams and participate in ongoing training programs.

What Makes You a Good Fit:

• SPM, Diploma, Degree, or equivalent qualification in any discipline.
• Fresh graduates are encouraged to apply.
• Proficient in Mandarin (C1 level) and English is mandatory.
• Strong attention to detail and ability to make accurate decisions quickly.
• Comfortable working in a rotational shift environment.
• Able to manage emotionally sensitive or disturbing content professionally.
• Good communication and computer skills.
• Experience in content moderation, customer service, or a KPI-driven environment is an advantage.

What We Offer:

• Competitive salary package inclusive of language allowance.
• Career growth and development opportunities.
• Structured training and continuous learning support.
• Exposure to a global digital operations environment.
• Supportive and diverse workplace culture.
• Employee wellness and mental health support programs.
• Opportunity to gain valuable experience in Trust & Safety operations.