Senior Salesforce Administrator (FinTech)

Title: Senior Salesforce Administrator (FinTech, Mid-Senior Level)

Role: Senior Salesforce Administrator

Location: Manila, Philippines

Company: FinTech leader in digital payments and financial connectivity

Position Type: Full-Time, Permanent

Reporting to: Salesforce CRM & Systems Manager

Job Brief

Our client, a global FinTech leader in digital payments and financial connectivity, is seeking a Senior Salesforce Administrator to join their growing operations in Manila. This vital role will be responsible for optimizing and maintaining a high-performing Salesforce environment to support cross-functional teams including Sales, Finance, and Marketing. The successful candidate will bring technical expertise, strategic thinking, and hands-on implementation experience to improve business insights and operational efficiency through Salesforce.

Responsibilities

Salesforce Administration & Optimization

• Maintain and improve the Salesforce Sales Cloud platform, optimizing user access, permission sets, and data structures.
• Conduct ongoing org health checks to ensure system efficiency, compliance, and scalability.
• Create documentation and oversee change management processes in accordance with governance best practices.

Cross-Functional Collaboration & Stakeholder Engagement

• Act as the primary liaison with internal departments (Sales, Finance, Marketing) to assess business needs and develop effective Salesforce solutions.
• Lead business process analysis sessions to identify opportunities for automation and system improvements.

Data Management & Reporting

• Drive accuracy and integrity in data through process definition and user training.
• Support sales forecasting, pipeline analysis, and other performance metrics by building actionable reports and dashboards.
• Deliver user-friendly training materials and lead sessions for internal teams to maximize adoption.

Project Management & Integration

• Support Salesforce-related projects including third-party system integrations and enhancements.
• Identify and resolve system risks, manage support tickets, and recommend scalable solutions aligned with business goals.
• Contribute to agile development cycles when applicable.

Requirements

• Minimum 3+ years of experience in Salesforce Administration roles
• Salesforce Administrator Certification required
• Advanced configuration knowledge of Sales Cloud including Flow Builder, role hierarchies, and automation tools
• Proven experience in Salesforce optimization, maintenance, and post-implementation support
• Strong understanding of Salesforce integration with third-party tools
• Experience creating and managing dashboards and reports for leadership use
• Strong problem-solving and stakeholder management skills
• Bachelor's Degree in Business, Information Technology, or any related field
• Salesforce App Builder Certification is a plus

Why Join?

You'll be joining an international FinTech firm with a mission to make global payments seamless. This is an exciting opportunity to work in a high-impact, agile environment where innovation meets execution, apply now. Send your CV to ariel.cabada@atlantisconsulting.ph.

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