B2B Outdoor Boy

Role Summary

Support B2B operations by delivering documents, interacting with agents/clients in the field (Mail/physical), collecting paperwork, performing follow-ups, and ensuring smooth execution of visa processing tasks outside the office.

Key Responsibilities

• Collect/submit visa documents from/to B2B agents (local & outstation) as required

• Deliver required paperwork, forms or supporting documents between agents, front office, and visa office

• Follow up in person with agents for pending submissions or missing documents

• Assist with courier / dispatch / pickup of documents

• Provide real-time updates to operations team when documents are submitted/collected

• Maintain records (logbooks, receipts) of all field work and handovers

• Ensure safe handling of documents; maintain confidentiality

Required Skills & Qualities

• Good time management; punctual and reliable

• Basic communication skills; able to interact politely & clearly with agents / staff

• Physical fitness sufficient for travelling, carrying document bundles etc.

• Sense of responsibility & integrity (documents are often sensitive)

• Ability to work under supervision; follow instructions

• Familiarity with the local geography / ability to travel to outstation areas