Travel Consultant- Surat

Designation : Travel Consultant

Location : Surat

Job Description:

We are looking for an experienced Travel Consultant to join our team. The ideal candidate should have expertise in ticketing and be well-versed in GDS systems such as Amadeus or Galileo.

Responsibilities:

- Issuance & Re-issuance of airline tickets

- EMD (Electronic Miscellaneous Document) fulfillment

- Interpretation of fare rules and ensuring accurate application

- Reporting errors and discrepancies

- Liaising with airlines and service providers for issue resolution

- Processing refunds on airline systems and through BSP Link

- Handling group bookings and coordinating with airlines

- Invoicing for completed transactions

- Expertise in GDS platforms (Amadeus/Galileo)

Requirements:

- Education: Graduate/Undergraduate - Diploma in Travel & Tourism / HSC pass (10+2) / equivalent qualifications in travel-related fields

Experience: 2-3 years in ticketing (candidates without ticketing experience will not be considered)

Skills:

- Strong written and verbal communication skills in English

- Proactive, self-driven, and results-oriented

- Attention to detail, especially in calculations

- Well-organized with multitasking capabilities

- Ability to manage change and work effectively under pressure

- Advanced proficiency in GDS systems like Amadeus/Galileo

Perks:

Alternate Saturdays off

Leave encashment options

Learning & Development (L&D) programs

Fun at work environment

Note: Candidates without ticketing experience need not apply.