Lead Technical Writer

Key Responsibilities

Content Quality Governance

• Define, implement, and enforce technical writing standards and editorial guidelines
• Conduct final quality assurance reviews of engineering blogs prior to publication
• Ensure consistency across content in terms of tone, voice, technical depth, clarity, and readability
• Provide clear, constructive, and actionable feedback to engineering authors

Checklist Review Oversight

• Own and continuously improve the engineering blog submission checklist framework
• Ensure all submissions meet defined criteria, including:
• Technical completeness
• Logical structure (problem solution outcome)
• Compliance with security, IP, and confidentiality standards
• Review and approve checklist validations performed by junior technical writers

Blog Formatting & Editorial Excellence

• Oversee content editing, including rewording, simplification of technical concepts, and language quality
• Ensure logical structuring and high readability of all articles
• Maintain consistency in formatting aligned with publishing platform standards
• Ensure proper inclusion of visuals (e.g., architecture diagrams), captions, and references

Publication Management (Medium Platform)

• Own and manage the end-to-end publishing workflow on the organization's Medium publication
• Coordinate with engineering authors, reviewers, and approvers to ensure timely publication
• Manage approval workflows and publishing schedules effectively

Blog Status Monitoring & Tracking

• Design and manage a comprehensive blog tracking system or dashboard
• Monitor submission pipelines, review progress, and publication timelines
• Identify workflow bottlenecks and implement improvements to enhance efficiency

Management Reporting

• Prepare periodic reports (weekly, monthly, quarterly) covering:
• Number of blogs submitted and published
• Turnaround times
• Content quality metrics
• Contributor engagement levels
• Provide insights and recommendations to engineering leadership on content trends and areas for improvement

Stakeholder Management

• Collaborate with Engineering leadership, Architects, SMEs, and Corporate Communications (where applicable)
• Drive author engagement initiatives and promote a strong content contribution culture

Person Specifications

• 6–10+ years of experience in technical writing, engineering content, or a related field
• Bachelor's degree in Information Technology, Computer Science, English, Communications, or a related discipline
• Proven experience working closely with software engineering teams
• Prior experience managing content workflows or editorial teams is highly preferred
• Advanced technical writing and editorial skills
• Strong understanding of software engineering concepts and practices
• Expertise in content structuring and storytelling
• Editorial governance and quality assurance capabilities
• Workflow and process management skills
• Strong analytical and data-driven reporting abilities
• Excellent stakeholder management and communication skills