OUTPATIENTS MANAGER BAND 7

Job Description:

• The OPD Service Support Manager will work in partnership with the OPD Service Manager, managing a defined area of responsibility providing managerial leadership, expertise and operational support to staff within Patient Administration.
• Works with the OPD Service Managers to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Directorates strategic objectives.
• The post holder will liaise with all professional and support staff, clinicians and management teams to ensure an efficient patient pathway through the administrative functions of the Department. 
• The post holder will be required to promote and develop effective channels of communication between these groups.
• Ensuring people settle in and feel part of our Trust straight away is one of our top priorities.
• We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust.
• We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. 
• Committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment.
• Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trusts Safeguarding Adult and Children Procedures.