AI & IT Infrastructure Engineer

Overview

We are seeking a proactive and technically skilled AI & IT Infrastructure Engineer to join our IT team. This role will be responsible for managing the organization's AI tools, platforms, licenses, subscriptions, and AI-related technology initiatives while also supporting enterprise IT infrastructure, network operations, and software license management. 

The ideal candidate should possess hands-on experience with modern AI tools and platforms administrations and governance, strong IT infrastructure knowledge, and a passion for driving technology innovation within the organization.

Key Responsibilities

AI Platforms & Tools Management

• Administer and manage enterprise AI platforms, subscriptions, and licenses
• Evaluate, onboard, and support AI tools and services used across the organization
• Monitor AI tool usage, adoption, compliance, and cost optimization.
• Work with business and technical teams to identify opportunities to leverage AI technologies
• Provide technical guidance, user support, and training on approved AI tools
• Stay updated on emerging AI technologies, trends, and best practices.
• Support AI governance, security, and compliance initiatives
• Perform reporting and dashboarding (including management report/dashboards)
• Perform license audits and ensure company/industry compliance.

IT Asset & License Management

• Manage software licensing lifecycle, including procurement, renewal, compliance, and optimization
• Maintain accurate records of software subscriptions, contracts, and entitlements
• Conduct periodic software license audits and ensure compliance with vendor requirements
• Optimize software utilization and recommend cost-saving opportunities

Infrastructure & Network Operations

• Support and maintain enterprise IT infrastructure, including servers, cloud platforms, networks, and security solutions
• Assist with network administration, troubleshooting, monitoring, and performance optimization
• Support system upgrades, deployments, and infrastructure projects
• Participate in incident response and problem management activitied
• Assist with IT operations and business continuity initiatives.

Continuous Improvement

• Identify opportunities to improve operational efficiency through automation and AI-driven solutions
• Contribute to IT strategy, innovation initiatives, and technology roadmaps
• Maintain technical documentation, standards, and operational procedures

Person Specifications

Required Qualifications

• Bachelor's Degree in Information Technology, Networking, Computer Science, Software Engineering, or a IT related field
• Minimum 2 – 3 years of experience in IT infrastructure, systems administration, network administration, or related IT operations roles
• Hands-on experience with AI platforms such as Clause AI, Cursor AI, GitHub Copilot ChatGPT, Microsoft Copilot, or similar enterprise AI solutions
• Experience managing software licenses, subscriptions, and vendor relationships
• Strong understanding of Windows Server, Active Directory, Microsoft 365, networking, and cloud technologies
• Familiarity with cybersecurity best practices and IT governance.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience with Microsoft Azure, AWS, or Google Cloud Platform
• Experience with automation tools, scripting, or AI integration projects
• Knowledge of ITIL processes and service management practices
• Professional certifications such as Microsoft, Cisco, Azure, AWS, ITIL, or AI-related certifications would be advantageous

Key Competencies

• AI Technology Management
• Software Asset & License Management
• Network & Infrastructure Administration
• Vendor Management
• Communication & Collaboration
• Continuous Learning & Innovation

Vendor submissions - 12 months