Assistant Director of Human Resources

Our client is an ultra-luxury resort, recognized globally as a hospitality leader in the wellness industry, is actively seeking an Assistant Director of Human Resources.

An Assistant Director of Human Resources is responsible for the efficient operation of the Human Resources department, ensuring the delivery of exceptional products and services in alignment with the organizations operating standards.

This key role will include the preparation and implementation of the resorts human resources plan, encompassing manpower planning, benefits and payroll budgeting, training and induction programs, and host engagement initiatives all tailored to meet operational needs and enhance team satisfaction.

Requirements:

• A minimum of a Bachelor's degree in Human Resources, Business Management, or a related field, along with at least four years of relevant experience or a comparable combination of education and work history.
• A minimum of five years of experience in a human resources leadership role within luxury resort environments is highly desirable.
• Proficiency in Microsoft Office programs such as Word, Excel, and PowerPoint, as well as experience with Human Resources and payroll systems.
• Having experience managing housing and accommodations for staff in a remote location is a plus.
• Demonstrated ability to lead and manage diverse, multicultural teams in a high-end resort setting.
• Excellent command of both written and spoken English.
• Willingness and adaptability to live and work in a remote location for extended periods, including the ability to travel under single-status arrangements.

Key Responsibilities:

• Lead the full spectrum of HR functions, including recruitment, succession planning, and career development. This also includes conducting employee satisfaction surveys, initiating corrective actions, organising regular team meetings and recognition programs, analysing turnover data, and ensuring job descriptions are current and relevant. Maintain accurate and confidential personnel records.
• Conduct regular salary and benefits benchmarking to ensure the organisation remains competitive and compliant with local labour laws and regulations.
• Oversee staff accommodations and related facilities, including the staff dining area and staff committee. Coordinate participation in career fairs and organise various employee engagement initiatives.
• Collaborate with the Sustainability Manager to lead corporate social responsibility programs and engage with external organisations to implement planned initiatives.
• Play a key role in talent management at the property level, with a focus on identifying, developing, and retaining top talent.
• Continuously evaluate and enhance HR and training practices to ensure they align with current trends and business needs.
• Achieve set financial goals related to revenue growth, profitability, and return on invested capital (ROIC).
• Ensure the property operates in full compliance with all legal, financial, and statutory obligations. This includes implementing and monitoring reporting systems, safety and security standards, service and product quality, employee management policies, and strict budget controls for successful and sustainable operations.