Cluster Director of Revenue

Our client is a beachfront boutique luxury resort located in Kuta, Bali, known for its vibrant energy, surf culture, and iconic sunsets. They are currently seeking a Cluster Director of Revenue to lead revenue strategy and performance across their Bali and Hong Kong properties. This role is responsible for maximizing overall revenue through strategic planning, data-driven insights, and close collaboration with commercial teams.

Requirements:

• Minimum of 5 years of experience in revenue management within the hospitality industry, including multi-property or cluster experience
  
• Proven track record of driving business growth and improving revenue performance
  
• Strong analytical and problem-solving skills to support data-driven decision-making
  
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
  
• Ability to develop and implement strategic revenue initiatives across multiple properties
  
• Results-oriented mindset with a focus on maximizing profitability and overall commercial performance
  
• This position is open to Indonesian citizens only
  

Key Responsibilities:

• Lead communication of revenue strategies across all departments, working closely with the General Manager to ensure alignment and active engagement from the front office and reservations teams across two properties.
• Develop and implement comprehensive pricing strategies tailored to all market segments and distribution channels to drive market share growth.
• Apply structured revenue management practices to optimize overall profitability and continuously refine systems and procedures across both locations.
• Compile relevant data to build a reliable bookings and events database, serving as the foundation for accurate forecasting and strategic planning.
• Monitor booking trends, lead times, and market patterns in a structured, data-driven format.
• Analyze internal performance metrics and market intelligence to benchmark against competitors and adjust forecasts accordingly.
• Strategically manage special market events, ensuring forward planning is in place to maximize revenue opportunities.
• Maintain and optimize distribution platforms, ensuring accurate rate and inventory availability across all channels.
• Lead regular revenue strategy meetings to review performance, align on goals, and implement action plans for low-demand period.
• Oversee all key distribution systems such as SiteMinder, SynXis, and Protel, ensuring they are used efficiently and effectively.
• Generate accurate weekly and monthly revenue forecasts and standard performance reports.
• Supervise the accuracy and usability of hotel rate grids, ensuring all rate structures are easy to interpret and up-to-date.
• Conduct regular cross-training with hotel leaders and reservations staff to ensure smooth handling of client inquiries and improve booking conversion.
• Support rate qualification processes and ensure proper distribution of contracted pricing structures.
• Serve as the key point of contact for OTAs, identifying and leveraging promotional opportunities while managing dedicated campaigns.
• Ensure timely updates and visibility of all corporate rates across relevant distribution systems.
• Collaborate with the event sales team in providing appropriate group rates and support conversion.
• Keep all hotel, room, and rate descriptions up to date across OTAs, GDS, and other platforms.
• Partner with the regional sales and marketing team and hotel leadership in developing and achieving the annual rooms revenue budget.
• Consistently meet deadlines for all assigned projects and initiatives.
• Ensure adherence to company standards relating to conduct, performance, workplace safety, and service expectations.
• Participate in scheduled training programs and actively apply learnings within day-to-day operations.