Director of Food & Beverage

Our client is a 5‑star luxury resort within an international chain located on Fiji's Coral Coast, recognised as one of the most reputable brands in the area. They are seeking a dynamic and experienced Director of Food & Beverage to lead and elevate the overall dining and beverage operations, drive exceptional guest experiences, strengthen operational performance, and oversee multiple luxury outlets within the resort.

Requirements:

• Proven experience in a senior Food & Beverage leadership role within 5* luxury hotels or resorts for a minimum of ten years of experience.
  
• Strong international exposure, preferably in the Maldives, Caribbean, or other tropical island destinations.
  
• Previous background as Multi-Outlet Manager, Beverage Manager, F&B Operations Manager, or similar leadership roles for a minimum of five years of experience at the managerial level.
  
• Solid understanding of luxury resort operations, including restaurants, bars, beach clubs, in-room dining, and events.
  
• Demonstrated ability to lead and manage large multicultural F&B teams effectively.
  
• Strong financial acumen with experience in budgeting, forecasting, cost control, and revenue optimisation.
  
• Excellent guest engagement skills with a strong focus on service excellence and luxury hospitality standards.
  
• Proven track record in developing innovative dining and beverage concepts to enhance guest experiences.
  
• Hands-on leadership style with the ability to drive operational efficiency and team performance.
  
• Strong knowledge of beverage operations, wine service, cocktail programs, and premium outlet management is highly preferred.
  
• Experience working with international guests and understanding diverse market expectations.
  
• Excellent communication, leadership, and interpersonal skills.
  
• Ability to work in a remote island environment and adapt to resort-based operations.
  
• Fluent English communication skills, both written and verbal.

Key Responsibilities:

• Oversee the overall Food & Beverage operations across all outlets, ensuring exceptional service standards and guest satisfaction.
  
• Lead, mentor, and develop the F&B team to achieve operational excellence and a strong service culture.
  
• Manage daily operations of restaurants, bars, in-room dining, banquets, and other F&B facilities within the resort.
  
• Drive revenue growth through strategic planning, innovative dining concepts, promotions, and upselling initiatives.
  
• Monitor and control departmental budgets, forecasting, food cost, beverage cost, and labor expenses to maximize profitability.
  
• Ensure all outlets consistently meet luxury hospitality standards, hygiene regulations, and brand expectations.
  
• Collaborate closely with Executive Chef and other department heads to deliver seamless guest experiences.
  
• Develop and maintain beverage programs, wine lists, and outlet concepts aligned with international luxury resort standards.
  
• Analyze guest feedback, market trends, and operational performance to continuously improve service delivery.
  
• Conduct regular training and performance evaluations to maintain high team productivity and engagement.
  
• Ensure compliance with health, safety, sanitation, and licensing regulations across all F&B operations.
  
• Build strong relationships with suppliers and vendors to maintain quality products and cost efficiency.
  
• Support recruitment, onboarding, and succession planning within the Food & Beverage division.
  
• Prepare operational reports, business reviews, and strategic plans for senior management.
  
• Maintain a visible presence across all outlets, ensuring smooth operations and personalized guest interaction.