Project Management Team Lead (Hybrid)

We are currently looking for a Project Management Team Lead to lead project teams by managing workflows, fostering collaboration, and ensuring efficient execution of all stages, from planning through delivery. This role involves monitoring project costs, addressing client feedback, resolving localization issues, and implementing necessary changes to keep projects on track, while ensuring high-quality outcomes and client satisfaction

Responsibilities:

• Respond to client emails promptly for efficient communication.
• Confirm project requirements, align workflows, assign tasks, and track progress for efficiency.
• Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution.
• Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations.
• Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes.
• Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications.
• Prepare, review, and deliver files to clients by the deadline, meeting quality standards.
• Manage and close POs for proper documentation and billing.
• Maintain strong client relationships by addressing requests, providing solutions, and managing accounts.
• Identify opportunities to optimize workflows, improve efficiency, and enhance quality.
• Train and mentor new team members.
• Reporting to management with updates on project status, challenges, and outcomes.
• Coordinating with other departments to ensure smooth workflows and resource alignment.
• Resolving issues promptly to maintain project efficiency and client satisfaction.
• Handling client feedback, addressing concerns, and implementing improvements.
• Providing leadership and guidance to team members to ensure optimal performance and collaboration.
• Monitoring team utilization to maximize productivity and resource efficiency.
• Identifying opportunities for process optimization and implementing improvements to enhance workflows.
• Mentoring and supporting team members in their professional development and growth.

Requirements:

• Bachelor’s degree in Business Administration, or a related field.

• 5-7 Years of experience in a similar role

• Excellent verbal and written English

• Certificate and or knowledge including planning, budgeting , risk management, etc

• Advanced knowledge of CAT and QA Tools

• Advanced knowledge of Localization services like MTPE, DTP, Media, Elearning, AI

• Advanced knowledge of Localization Engineering