Key Account Manager - Fragrance

Role Overview

We are seeking an experienced and dynamic Key Account Manager - Fragrance to join our leading perfume company. The ideal candidate will be responsible for managing and growing strategic key accounts within the fragrance/cosmetic sector, driving sales performance, building strong client relationships, and collaborating closely with internal teams to ensure customer satisfaction and business growth.

Key Responsibilities:

• Account Management: Develop and maintain strong, long-lasting relationships with key fragrance clients, understanding their needs, goals, and challenges.

• Sales Growth: Identify opportunities for account growth, upselling, and cross-selling of fragrance products and services.

• Strategic Planning: Develop and implement account strategies to achieve sales targets and maximize profitability.

• Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform account strategies and product development.

• Client Collaboration: Work closely with marketing, product development, and supply chain teams to tailor fragrance solutions to client requirements.

• Contract Negotiation: Lead negotiations on pricing, terms, and conditions to secure favorable agreements while ensuring client satisfaction.

• Reporting & Forecasting: Provide regular sales forecasts, account reports, and insights to senior management.

• Customer Service: Address client inquiries and resolve issues promptly to maintain high levels of customer satisfaction.

• Trade Shows & Events: Represent the company at industry events, trade shows, and client meetings to promote brand awareness and foster relationships.

Qualifications and Experience:

• Bachelors degree in Business, Marketing, Chemistry, or a related field; a background in fragrance or cosmetics is highly advantageous.

• Proven experience (8+ years) as a Key Account Manager or similar role in the fragrance, cosmetics, or luxury goods industry.

• Strong understanding of the perfume industry, fragrance formulations, and market dynamics.

• Exceptional communication, negotiation, and interpersonal skills.

• Demonstrated ability to manage multiple key accounts successfully while meeting or exceeding sales targets.

• Ability to analyze data to drive decision-making and strategic planning.

• Willingness to travel as required.