Siebel Application Support Specialist with French (2500061X)

Your future team:

RBS (Retail Business Solutions) is the entity of the The Client that invents the information systems of the retail bank of tomorrow. Its main challenge is to design and deliver fast, easy-to-use IT solutions that are innovative, scalable and secure, inspired and designed with customers, while ensuring quality every day.

To be part of The Client means to work in a dynamic and active environment where your work has a real impact in the companys activity.

What you will do:

• Provide L2/L3 support for a Siebel Application in Banking Industry
• Troubleshoot and resolve issues related to Siebel Workflows, Business Components, Integration Objects, EAI and eScipt
• Very closely with business users representatives, developers and infrastructure team to diagnose and resolve incidents
• Perform root cause analysis (RCA) and implement long-term fixes for recurring issues
• Participate in on-call support and week-end maintenance activities as required

REQUIRED PROFILE

• Strong knowledge of Siebel on DEV/Configuration area
• Understanding of Oracle/DB2/SQL databases, Siebel Data Model
• Knowledge of the Siebel Product Configurator
• Knowledge of Siebel Open UI
• Experience in troubleshooting Siebel EAI (Web Services, MQ, REST)
• Good level of French (Nice to have)
• A responsible attitude and ambition in achieving your mission;
• A good combination of rigor, creativity and communication skills
• Enthusiasm, self-confidence, innovative problem-solving skills