Contract Administrator

RESPONSIBILITIES

Contract Administrator is responsible for the management of insurance contracts in accordance with internal work procedures, provisions of contracts with customers and distributors .

You will be in charge with administration of insurance contracts, collection / verification of paid insurance premiums / issuance of offers and policies. Administration activities related to the Administration Department (receiving and sending correspondence, relationship with internal and external partners and customers, etc.) and reporting activity to Management and authorities .

What you will do:

• Updating the databases regarding the information and changes that occurred during the course of the insurance contracts
• Maintains permanent and efficient communication and correspondence with customers and bank representatives who request information on insurance contracts
• Participates in the elaboration of procedures and all documents specific to the administration of insurance contracts, offers suggestions for improving the existing activity and procedures
• Preparation of periodic reports on insurance contracts
• Participates in the registration, scanning and archiving of all documents related to the administration of insurance contracts
• Complies with the provisions of the internal regulations and rules of the department and the company
• Represents the company in a constructive, positive way in relations with business partners and authorities, and ensures effective communication with colleagues and superiors
• Shows a permanent and sustained interest for professional development
• Analyzes, gets involved and proposes the necessary corrections in case malfunctions occur in the processes
• Interacts with business partners on issues related to contract administration activity.
• Informing clients about the requested documents and obtaining these documents
• Warning the management about the problems arising in the administration of insurance contracts and taking all measures for their prevention and removal;
• Holds responsibilities in terms of processing the necessary information from customers/participants, permanently monitors the operations carried out by the participants and identifies suspicious operations;
• Informs the SB/TF Compliance Officer and the SB/TF Designated Person within the Company of any data and information on persons, entities and/or assets that are the subject of transactions subject to international sanctions or suspected of money laundering or terrorist financing, of which it becomes aware in the exercise of its function;
• At the written request of the hierarchical managers, he/she occasionally performs other tasks specific to the activity of the entity in which he/she carries out his/her activity and which are provided for by the internal normative documents, without changing his/her type of work

REQUIRED PROFILE

• Experience in managing individual and group life insurance contracts, bancassurance activity - advantage
• Experience working within an international financial group and/or with brokers
• Experience in the field of life and/or health insurance - advantage
• Completed higher education (bachelor's or master's degree)
• Foreign languages – English: intermediate level, French – advantage
• Solid knowledge of PC – MS Office applications (Excel, Word, PowerPoint)
• Habit of working in a team that performs the same activity

Other skills:

• Communication and cooperation
• Data analysis / efficient evaluation of information
• Attention to detail, autonomy and initiative
• Adaptability and responsiveness, resistance to stress
• Innovation and pro-active attitude