Territory Manager

Job Function/Purpose:

The Territory Manager (TM) is responsible for the leadership and oversight of Sales, Project Management, and Administrative Support functions for Allstate Communications. This role plays a critical part in directing business strategies and shaping client initiatives to support the company's overall growth objectives. The TM holds full profit and loss (P&L) responsibility and is accountable for achieving annual budget targets. To ensure alignment with financial and operational goals, the TM will lead a monthly financial review process focused on project performance and business objectives. This position has a potential salary range of $175,000.00 - $250,000.00, commensurate on relevant education, experience, and other job related factors.

The Territory Manager is charged with ensuring sales, operational, and workflow standards are consistently met by guiding teams through established processes. This includes organizing, coordinating, and supporting resources from project initiation through successful completion, ensuring seamless execution across all phases of work.

Additionally, the Territory Manager serves as the central communication hub for Allstate Communications, promoting a unified vision and fostering a strong company culture aligned with our core values and long-term organizational objectives.

Key Accountabilities:

• Collaborate with client support teams and company account representatives to provide clients with effective resolution options and ensure the successful execution of projects.
• Adhere to all company processes and procedures to ensure high‑quality project designs and deliverables that meet both business requirements and budget expectations.
• Partner with project management and sales teams to achieve desired customer outcomes and deliver excellent service.
• Serve as a key driver of customer satisfaction by consistently meeting or exceeding client expectations.
• Support and assist in managing project development from initiation through completion.
• Help define project scope, objectives, and deliverables in alignment with organizational goals, in partnership with senior management and stakeholders.
• Continuously set, monitor, and manage project expectations and budgets with team members and stakeholders.
• Work with the leadership team to identify, address, and resolve project‑related issues and conflicts.
• Establish guidelines for status reporting, review team reports, analyze outcomes, and address any issues that arise.
• Provide proactive oversight to ensure project scopes align with PM methodologies, identify potential risks, and develop contingency plans.
• Define project success criteria and ensure all parties understand and apply them throughout the project lifecycle.
• Build, maintain, and strengthen business relationships that support the success and growth of the company.
• Lead project closeout activities and prepare recommendations identifying successful outcomes and areas for improvement.
• Demonstrate and uphold the company's Core Values of Customer Service, Communication, Teamwork, and Integrity.

Communication

• Effectively communicate relevant sales and operations processes to the team.

• Clearly and effectively communicate key sales and operations processes to team members.

• Resolve issues promptly and escalate matters appropriately when necessary.

• Convey difficult or sensitive information with professionalism and tact.

• Conduct regular status meetings with the local management team to ensure alignment and progress.

• Lead and facilitate monthly P&L review meetings with Beacon leadership, ensuring transparent financial communication and performance tracking.

Teamwork

• Consistently acknowledge and convey appreciations of each team member's contributions.

• Effectively utilize each team member to their fullest potential.

• Motivate the team to work together in the most efficient manner possible.

Products

• Focus on Commercial Security, Fire, AV and Healthcare technology.

Job Qualifications:

Required

• Proven experience in Sales and Operations management, with the ability and willingness to engage directly with customers and collaborate effectively with internal teams.
• Comprehensive knowledge of security, fire, and healthcare technology solutions.
• Strong technical aptitude with the capability to participate in detailed technical discussions to determine the most effective integrated solutions for both internal stakeholders and external clients.
• A minimum of 10 years of industry‑specific experience as an integrator, including hands‑on expertise in security, fire, and healthcare technology systems.

Career Development

• Demonstrates an ongoing commitment to professional growth by continually expanding and enhancing a diverse skill portfolio, with emphasis on technical expertise, project leadership, and business operations.

Skills

• Moderate experience in programming and engineering, with the ability to support technical tasks as needed.
• Strong numerical aptitude, including the ability to calculate discounts, interest, commissions, proportions, percentages, and process invoices accurately.
• Ability to apply sound practical judgment when following instructions presented in written, verbal, or diagram form.
• Proven ability to address and resolve problems involving multiple concrete variables within standardized operating conditions.
• Excellent customer‑focused interpersonal skills, with the ability to build and maintain positive working relationships.
• Willingness to participate in company‑provided training sessions to enhance skills and professional growth.

EDUCATION & EXPERIENCE:

• Bachelor's degree in management or industry related field.
• On the job experience and training may substitute as equivalent.

Work Environment:

• The hours are 7:30 AM to 4:30 PM, Monday through Friday and other times as required by workload.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions such as in heat and extreme cold.

Essential Functions:

1. Requires prolonged sitting, standing, some bending, stooping, and stretching. Requires manual dexterity and eye-hand coordination for data input.
2. Ability to read and understand construction blueprints.
3. Occasionally lift and carry items weighing up to 30 pounds.
4. Must maintain a valid drivers' license.
5. Must maintain a clear background check to satisfy customer job site badging requirements.
6. Must be willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.
7. Maintain a clear drug and alcohol screening protocol.
8. 20-30% travel requirement, as needed.

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

An Equal Opportunity Employer

We do not discriminate on basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.