Recruitment Specialist

About Us BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

 Job Summary

As a Recruitment Specialist focused on Operations hiring, you will be responsible for sourcing, screening, and onboarding high-quality candidates for frontline and support roles such as Customer Service Representatives, Telecollectors, and Credit Analyst Trainees. Youll play a vital part in maintaining the performance and quality of our core teams by ensuring a steady pipeline of qualified, culturally aligned talent.

Key Responsibilities

• Manage full-cycle recruitment for operations roles (CSR, Telecollector, Credit Analyst Trainee), from requisition to job offer.
• Partner with team leads and managers to align hiring strategies with operational needs and headcount targets.
• Source candidates proactively via job portals, job fairs, referrals, and social media, especially for high-volume hiring.
• Conduct resume screening and initial interviews, and schedule further evaluations or assessments as required.
• Track and maintain applicant progress in the applicant tracking system (ATS) and provide regular updates to stakeholders.
• Ensure a seamless and professional candidate experience throughout the hiring process.
• Continuously optimize sourcing strategies based on hiring trends, role performance, and market feedback.
• Support employer branding initiatives focused on attracting frontline talent.
• Help maintain recruitment metrics.
  
  Qualifications:
• Bachelors degree in Psychology, Human Resources, Business Administration, or a related field.
• Fresh Graduates are welcome to apply.
• Experience in recruitment, preferably in high-volume or frontline hiring (e.g., BPO, financial services, or startup environments).
• Experience hiring for operations or customer-facing roles.
• Excellent interviewing, communication, and stakeholder management skills.
• Familiarity with sourcing tools, recruitment platforms, and applicant tracking systems (ATS).
• Detail-oriented, organized, and capable of working in a fast-paced environment.
• A passion for people and for building strong, mission-aligned teams.

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By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.