Technical Writer

Desired Skill & Expertise

2-3 yrs. of Experience as Content writer

At-least 1 yrs. of experience in Technical content writing (Technology like ERP, BI, BPM) 

Bachelor's degree programs in journalism, English and other mass communication disciplines

A thorough knowledge of standard writing practices is necessary for Content writers

Should know basic design fundamentals and be familiar with digital content management systems

Excellent English communication skills (Written & Oral)

Should be creative, can play and articulate with words. 

Should know the common content writing practices include:

 Succinct, fact-filled content

 An engaging, active tone

 Writing broken up by subheadings

 Use of bulleted lists

 Embedded links throughout the text

Role & Responsibilities

 Responsible for writing company's webpage content, articles, FAQs and content for online help.

 Writing, editing and proof reading copy for client projects based on the material supplied by them.

 Writing product descriptions, brand support material etc.

 Determine the needs of end users of technical documentation

 Study product samples and discuss it with product designers and developers

 Coordinate with marketing team to understand the products and services offering and develop content

for Web site, blogs and social media. 

 Use photographs, drawings, diagrams, animation, and charts that increase users’ experience. 

 Select appropriate medium for message or audience, such as manuals or online videos

 Standardize content across platforms and media

 Gather usability feedback from customers, designers

 Revise documents as new issues arise

 Proof reading, editing and writing content on a regular basis for building up the website including

informative short articles.

 Ability to translate complex business, product and technical concepts into easy-to-understand narrative.