Resident District Manager – Integrated Facilities Management

Role Overview

We are seeking a strategic and results-driven Resident District Manager (RDM) to lead a large-scale Integrated Facilities Management (IFM) portfolio supporting a multi-campus higher education environment.

This is a senior executive leadership role responsible for overseeing all aspects of campus facilities operations, including physical plant, custodial services, grounds, energy management, environmental health & safety, and capital projects.

The RDM serves as the primary executive liaison to university leadership, including C-suite executives, trustees, and senior administrators, ensuring the built environment fully supports academic excellence, sustainability objectives, and long-term capital strategy.

This role requires a highly experienced IFM leader with strong financial stewardship, union workforce leadership, and executive-level stakeholder influence.

Key Responsibilities

• Act as the senior executive point of contact for a complex, multi-site university account
• Partner with university leadership to define and execute long-term facilities strategy, capital planning, and operational priorities
• Lead and manage a full Integrated Facilities Management organization (operations, custodial, grounds, EH&S, energy, and construction)
• Oversee $9M+ combined operating and capital budgets, ensuring financial discipline, forecasting accuracy, and contract compliance
• Develop multi-year capital plans and lifecycle asset strategies aligned with institutional goals
• Provide executive oversight of all campus operations, ensuring safety, reliability, and service excellence
• Lead major construction, renovation, and infrastructure projects from planning through completion
• Manage and develop a large, unionized workforce, ensuring performance, engagement, and compliance
• Build strong relationships with C-suite leaders, faculty, staff, students, and labor representatives
• Ensure adherence to company policies, operational standards, and client expectations

Qualifications & Requirements

• Bachelor's degree or equivalent experience required
• Minimum 5 years in a Director-level role (required)
• Minimum 10+ years of experience in Integrated Facilities Management or large-scale complex operations preferred
• Proven experience in higher education or campus environments (required)
• Strong background in multi-disciplinary IFM operations (physical plant, custodial, grounds, EH&S, energy, construction)
• Demonstrated ownership of multi-million-dollar operating and capital budgets
• Executive-level stakeholder management experience, including direct engagement with C-suite or equivalent leadership
• Strong financial acumen, including budgeting, forecasting, and contract governance
• Proven ability to lead unionized teams and large, diverse operational organizations
• Exceptional communication and presentation skills in executive settings

Position Summary

The Resident District Manager serves as the central leadership authority for a complex, multi-location university facilities account. This role ensures operational excellence, financial performance, client satisfaction, and alignment between facilities operations and institutional goals. The RDM bridges corporate resources and on-site leadership teams to deliver consistent, high-quality outcomes across all facilities disciplines.