Environmental Services Manager – Hospital (2nd Shift)

Environmental Services Manager (2nd Shift)

Location: Grand Forks, ND

Shift: 2nd Shift (10:00 AM – 6:00 PM)

Role Impact

Are you a leadership-driven professional dedicated to excellence in healthcare operations? As the Environmental Services (EVS) / Custodial Manager 2, you will lead the frontline team at Altru Health to ensure a sterile, safe, and welcoming environment for patients and staff. Your leadership directly influences patient recovery and hospital safety standards.

Key Responsibilities

• Operational Leadership: Manage daily housekeeping and custodial operations, ensuring high-quality service delivery and departmental efficiency.
• Staff Development: Direct, train, and mentor a diverse team, focusing on performance management and professional growth.
• Patient Satisfaction: Proactively drive HCAHPS scores by maintaining superior cleanliness standards and engaging with hospital staff to resolve action items.
• Infection Control: Partner with clinical stakeholders and the Infection Control department to uphold rigorous safety protocols.
• Project Oversight: Manage departmental initiatives and the Unit Operating System, ensuring all compliance and project milestones are met on time.

Requirements

• Experience: Minimum 2 years of management experience AND 2 years of functional experience in Housekeeping, Environmental Services, or Custodial operations.
• Education: Associate's Degree or equivalent professional experience.
• Industry Knowledge: Strong background in service delivery (Healthcare or Hospitality preferred), with a focus on team motivation and guest satisfaction.
• Technical Skills: Proficiency with computers and technology for reporting and compliance monitoring.
• Reliability: Ability to work a consistent 2nd shift (10:00 AM – 6:00 PM) schedule onsite in Grand Forks.

Top Skills We're Looking For

• Expertise in hospital EVS practices and infection control.
• Proven ability to manage staff scheduling, hiring, and accountability.
• Results-oriented mindset with a focus on safety and regulatory compliance.

Why Join Us?

At the heart of the patient experience is a clean and healthy environment. Join a team that values innovation, diversity, and leadership. We provide the tools and support you need to make a real impact every day.

Apply now to lead our Environmental Services team toward excellence.