Resident District Manager - University Dining Operations

We are seeking an experienced and visionary Resident District Manager to lead an exceptional dining services program at The University in Binghamton, NY. This role oversees all aspects of a multifaceted dining operation, including residential dining, retail food outlets, catering, and conference services, serving both year-round and seasonal operations.

The ideal candidate is a strategic, people-focused leader who excels in complex environments and is passionate about delivering outstanding culinary experiences, driving operational excellence, and building strong client partnerships within a higher education setting.

Key Responsibilities:

• Lead and manage dining operations across residential, retail, catering, and conference service areas.
• Partner with university stakeholders to align dining services with institutional goals and student needs.
• Drive financial performance through effective budgeting, cost control, and labor management.
• Champion initiatives in sustainability, diversity and inclusion, student engagement, and local sourcing.
• Foster a culture of innovation, accountability, and continuous improvement across all teams.
• Recruit, mentor, and develop team members, supporting career growth and internal advancement.

Qualifications:

• Bachelor's Degree or equivalent experience required.
• Minimum 3 years of management experience in food service, hospitality, or higher education dining.
• Proven track record managing large-scale budgets of $20 million or more.
• Strong operational and financial acumen with demonstrated success in achieving performance goals.
• Excellent leadership, communication, and client relationship management skills.
• Experience managing both front-of-house and back-of-house teams, including unionized staff.
• Ability to thrive in a fast-paced, service-oriented environment focused on excellence and innovation.

Position Summary:
The Resident District Manager serves as the primary point of contact for a large and complex dining account with multiple service lines and locations. This role is responsible for operational success, financial performance, client satisfaction, and staff development. The manager ensures alignment between university goals and company standards while promoting a culture of excellence in all aspects of service delivery.

Why Join Us:
We offer a competitive and equitable compensation package, determined by experience, education, and skill set. Our comprehensive benefits include:

• Medical, Dental, and Vision Coverage
• 401(k) Plan with Company Match
• Paid Time Off and Company Holidays
• Career Development and Tuition Reimbursement
• Health and Wellness Programs