Resident District Manager – Integrated Facilities Management

Overview

We are seeking an experienced Resident District Manager (RDM) to lead a comprehensive Integrated Facilities Management (IFM) operation supporting Hobart and William Smith Colleges in Geneva, NY. This is a senior leadership role responsible for overseeing campus-wide facilities operations, financial performance, capital planning, and long-term client partnership management.

The RDM serves as the primary executive liaison to university leadership, ensuring the campus environment supports academic excellence, safety, sustainability goals, and long-range infrastructure strategy. This role leads a large, multi-disciplinary and unionized workforce across a complex higher education environment.

Key Responsibilities

• Act as the senior IFM leader and primary point of contact for campus leadership and stakeholders.
• Lead end-to-end Integrated Facilities Management operations, including physical plant, custodial, grounds, environmental health & safety (EH&S), energy management, and construction services.
• Oversee combined operating and capital budgets (~$9M+), ensuring financial accuracy, forecasting, and cost control.
• Develop and execute multi-year capital planning and asset lifecycle strategies aligned with institutional priorities.
• Provide executive oversight of campus infrastructure, ensuring safe, reliable, and high-performing facilities.
• Lead construction, renovation, and capital improvement projects from planning through completion.
• Manage and develop a large, unionized workforce and ensure strong labor relations.
• Build trusted relationships with university executives, trustees, faculty, staff, and students.
• Ensure compliance with contractual obligations, company policies, safety standards, and regulatory requirements.

Qualifications – Required

• Bachelor's degree or equivalent experience.
• 5+ years in a Director-level (or equivalent senior facilities leadership) role with full accountability for operations.
• 10+ years of experience in Integrated Facilities Management, campus operations, or large-scale complex environments strongly preferred.
• Demonstrated leadership of multi-disciplinary IFM functions (physical plant, custodial, grounds, EH&S, energy, construction).
• Proven experience managing multi-million-dollar operating and capital budgets with strong financial governance.
• Direct experience leading unionized workforce environments.
• Executive-level communication and presentation experience with C-suite or equivalent senior stakeholders.
• Strong background in higher education facilities management or comparable complex institutional environments (hospital campuses, government sites, or large multi-site portfolios may be considered).

Preferred Qualifications

• Prior experience supporting a college or university campus facilities operation.
• Experience in strategic capital planning, sustainability initiatives, and energy management programs.
• Background in managing large-scale campus or multi-site portfolios with P&L responsibility.
• Strong track record of organizational leadership, change management, and operational improvement.

Work Environment & Location

• On-site role based in Geneva, New York.
• Requires full-time campus presence (5 days per week).
• Ideal candidates will be located within commuting distance (Geneva, Finger Lakes region, Rochester, Syracuse corridor) or are willing to relocate.
• Relocation may be considered for highly qualified candidates.