General Manager

Overview

You will play a key role in helping grow a profitable, bootstrapped SaaS company to its next level while shaping its future as a hands-on, profit-oriented entrepreneurial leader.

You will assess and propose ideas to improve business performance and take full ownership of operations, with a clear path to CEO succession within 12+ months. Success will be measured by revenue growth and profitability.

About the Company

We are a remote SaaS company focused on delivering privacy-focused digital solutions to a global customer base.

Operating for over a decade, the company serves thousands of active users worldwide. The team is fully remote, diverse, and performance-driven, with a strong focus on sustainable growth.

Core Values

• Excellence in execution
• Ownership and accountability
• Continuous improvement and ambition
• Collaboration and openness

Role Mission

The General Manager will drive sustainable and profitable growth while leading day-to-day operations.

This includes:

• Full P&L accountability
• Strategic execution
• Team leadership
• Operational efficiency

This role blends strategic leadership with hands-on execution and requires an entrepreneurial mindset.

Key Responsibilities

1. Business Growth & Strategy

• Identify root causes of performance challenges
• Develop and execute growth initiatives
• Drive revenue and EBITDA growth

2. SaaS Operations

• Oversee recurring revenue strategies
• Optimize customer lifecycle and subscription management
• Improve operational efficiency

3. Performance Management

• Build and manage KPI dashboards
• Align teams around measurable goals
• Ensure accountability across functions

4. Financial Ownership

• Take full ownership of P&L within 3–6 months
• Drive profitability before scaling headcount

5. Leadership

• Lead a cross-functional remote team
• Establish systems, processes, and culture
• Collaborate closely with executive leadership

Ideal Candidate Profile

Personality Traits

• Hands-on entrepreneurial leader
• Profit-first mindset
• Strong customer focus
• Technically comfortable in SaaS environments
• Data-driven decision maker
• Strong communicator and team leader

Experience & Background

• 4+ years in SaaS / Tech leadership roles
• Experience in bootstrapped companies (<50 employees)
• Background in B2C SaaS (ideally $1M–$5M ARR range)
• Cross-functional experience (product, marketing, ops, etc.)
• Experience leading remote, distributed teams (3+ years)
• Strong understanding of SaaS metrics (MRR, CAC, LTV, churn)
• Experience working closely with founders or executives
• Prior P&L ownership experience

What's Offered

• 100% remote work
• High-impact leadership role
• Direct mentorship from experienced leadership
• Clear path to CEO position
• Opportunity to shape company strategy and growth
• Performance-based compensation tied to profitability
• Supportive and collaborative work environment

Hiring Process

• Initial screening call
• Competency interview
• Case study / 90-day plan presentation
• In-depth career interview
• Final interview with senior stakeholders
• Reference checks

Additional Notes

This is a high-performance, high-ownership role suited for candidates who thrive in lean, fast-moving environments and are motivated by measurable business impact.