Information Desk Staff Required At Airport

Position: Information Desk Staff Company Overview: Bluespirit is a leading airport company in Kolkata, West Bengal, India. We strive to provide excellent services to our customers and create a seamless travel experience for all passengers. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Information Desk Staff. This is a full-time position with a competitive salary and benefits package. Responsibilities: - Greet and welcome passengers as they enter the airport - Provide accurate and timely information to passengers regarding flight schedules, gate changes, baggage claim, and other airport services - Assist passengers with check-in and boarding procedures - Handle inquiries and complaints in a professional and courteous manner - Maintain a clean and organized information desk area - Collaborate with other airport staff to ensure smooth operations and customer satisfaction - Stay updated on airport policies, procedures, and services to provide accurate information to passengers - Respond to emergency situations and follow proper protocols - Perform other duties as assigned by the supervisor Requirements: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to remain calm and professional in stressful situations - Knowledge of airport operations and services is a plus - Must be able to work flexible hours, including weekends and holidays - Fluent in English and Hindi, knowledge of other languages is a plus - Must be able to pass a background check and obtain necessary security clearances If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team at Bluespirit and be a part of delivering a world-class travel experience to our passengers.