Boarding Gate Executive || Airport Ground Staff

Job Title: Boarding Gate Executive Company: Bluespirit Location: Bhopal, Madhya Pradesh, India Contract Details: Full-time About the Company: Bluespirit is a leading airport ground handling company based in Bhopal, Madhya Pradesh. We provide a range of services to airlines and passengers, including ground handling, cargo handling, and passenger assistance. Our team is dedicated to providing efficient and high-quality services to ensure a smooth and comfortable travel experience for our clients. Job Overview: We are seeking a highly motivated and customer-oriented Boarding Gate Executive to join our team at the Bhopal airport. The ideal candidate will be responsible for ensuring the smooth and timely boarding of passengers, as well as providing excellent customer service to all passengers. Key Responsibilities: - Greet and assist passengers at the boarding gate, ensuring a smooth and efficient boarding process - Check and verify passengers' boarding passes and travel documents - Assist passengers with any special needs or requests, such as wheelchair assistance or special meals - Communicate flight information and updates to passengers in a clear and professional manner - Coordinate with other airport staff and airline representatives to ensure a seamless boarding process - Handle any issues or complaints from passengers, and escalate to the appropriate department if necessary - Maintain a safe and secure boarding area, following all airport security protocols - Handle cash transactions for excess baggage fees or other services, and maintain accurate records - Provide excellent customer service to all passengers, addressing any questions or concerns they may have - Assist with any other duties as assigned by the supervisor or manager. Qualifications: - High school diploma or equivalent - Previous experience in customer service or airport operations is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Ability to handle multiple tasks and prioritize effectively - Must be able to work flexible hours, including weekends and holidays - Proficiency in English and Hindi, both written and spoken. If you are passionate about providing exceptional customer service and have a strong desire to work in the aviation industry, we encourage you to apply for this exciting opportunity with Bluespirit. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Join our team and be a part of our commitment to excellence in airport ground handling services.