Customer Service Agent Job At Airport

Position: Customer Service Agent Company: Bluespirit Location: Nagpur, Maharashtra, India Contract Details: Full-time Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent at the airport. As a Customer Service Agent, you will be the first point of contact for our customers, providing them with exceptional service and ensuring a smooth and pleasant travel experience. Key Responsibilities: - Greet and assist customers at the airport check-in counter, gate, and baggage claim areas - Answer customer inquiries and provide information about flight schedules, delays, and other relevant information - Process ticket sales, changes, and upgrades - Handle and resolve customer complaints and issues in a timely and professional manner - Ensure compliance with all safety and security regulations - Collaborate with other departments to ensure efficient operations and customer satisfaction - Maintain accurate records and perform administrative tasks as required - Uphold company policies and procedures at all times Requirements: - High school diploma or equivalent - Excellent communication and interpersonal skills - Previous experience in customer service or a related field is preferred - Proficient in handling cash and credit card transactions - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Willingness to work flexible hours, including evenings, weekends, and holidays - Must be able to pass a background check and obtain necessary airport security clearance We offer competitive salary and benefits, as well as opportunities for career growth and development. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team at Bluespirit!