Ticketing Executive || Airport Ground Staff Hiring

Job Title: Ticketing Executive / Airport Ground Staff Company Overview: Bluespirit is a leading airline company based in Kolkata, West Bengal, India. We provide excellent customer service and strive to make air travel a comfortable and enjoyable experience for our passengers. We are currently looking for highly motivated and dedicated individuals to join our team as Ticketing Executives and Airport Ground Staff. Job Overview: As a Ticketing Executive / Airport Ground Staff, you will be responsible for providing exceptional customer service to our passengers at the airport. You will be responsible for handling ticketing and reservation inquiries, assisting passengers with check-in and boarding procedures, and ensuring a smooth and hassle-free travel experience for our customers. Key Responsibilities: - Greet and assist passengers at the airport, providing them with information about flight schedules, delays, and other important information - Process ticket reservations, changes, and cancellations accurately and efficiently - Check-in passengers and their luggage, ensuring compliance with all security regulations - Assist passengers with boarding procedures and provide them with any necessary assistance - Handle and resolve any customer complaints or issues in a professional and timely manner - Collaborate with other airport staff to ensure a seamless travel experience for our passengers - Maintain accurate records of all ticketing and reservation transactions - Keep up-to-date with airline policies, procedures, and regulations - Ensure the safety and security of all passengers and airport property Requirements: - High school diploma or equivalent - Previous experience in customer service or related field is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Ability to work flexible schedules, including weekends and holidays - Basic computer skills and knowledge of reservation systems - Must be able to lift up to 50 pounds and stand for extended periods of time We Offer: - Competitive salary and benefits package - Opportunities for career growth and advancement - Training and development programs - A positive and supportive work environment If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to have you join our team at Bluespirit. Apply now to be a part of our dynamic and growing company.