Airport Ground Staff: Top Companies Hiring in Kochi

, Permanent Job Title: Airport Ground Staff Company Overview: Bluespirit is a leading airport ground handling company based in Kochi, Kerala, India. We provide a range of services to airlines and passengers, ensuring a smooth and efficient airport experience. We are committed to delivering exceptional customer service and maintaining the highest standards of safety and security. Job Overview: We are currently seeking friendly, customer-oriented individuals to join our team as Airport Ground Staff. In this role, you will be responsible for assisting passengers and providing support to the airport operations team. You will play a crucial role in ensuring the smooth functioning of the airport and providing a positive experience for our customers. Key Responsibilities: - Greet and assist passengers at check-in, security, and boarding gates - Handle baggage check-in and boarding procedures - Provide information and assistance to passengers regarding flight schedules, delays, and other inquiries - Monitor and maintain the cleanliness and safety of the airport terminal - Coordinate with other airport staff to ensure efficient and timely operations - Handle customer complaints and resolve issues in a professional and timely manner - Assist passengers with special needs or disabilities - Adhere to all safety and security procedures as per company policies and regulations - Maintain accurate records and reports as required - Participate in training programs to enhance skills and knowledge Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to remain calm and professional in stressful situations - Basic computer skills - Ability to work in a fast-paced and dynamic environment - Flexibility to work in shifts, including weekends and holidays - Must be physically fit and able to lift up to 50lbs - Fluency in English and local language is preferred Why Work for Bluespirit? - Competitive salary and benefits package - Opportunities for career growth and development - Dynamic and diverse work environment - Training and support to enhance skills and knowledge - Chance to work with leading airlines and gain valuable experience in the aviation industry If you are passionate about providing exceptional customer service and have a desire to work in the aviation industry, then we want to hear from you! Join our team at Bluespirit and be a part of the exciting world of airport ground handling.