Passenger Service Executive || Airport Ground Staff Job

, Permanent Position: Passenger Service Executive || Airport Ground Staff Company Overview: Bluespirit is a leading aviation company based in Kolkata, West Bengal, India. We specialize in providing top-notch services to our clients in the aviation industry. Our team is dedicated to delivering exceptional customer service and ensuring a smooth and hassle-free travel experience for our passengers. Job Overview: We are seeking a highly motivated and customer-oriented Passenger Service Executive || Airport Ground Staff to join our team. As a Passenger Service Executive, you will be responsible for providing excellent customer service to our passengers at the airport. You will play a crucial role in ensuring a smooth and efficient check-in and boarding process for our passengers. Key Responsibilities: - Greet and assist passengers at the airport, providing them with a warm and friendly welcome - Check-in passengers and their baggage, ensuring all necessary documents are in order - Assist passengers with boarding and deplaning, and provide any necessary assistance to passengers with special needs - Handle any customer inquiries or issues in a professional and timely manner - Ensure the safety and security of all passengers and their belongings - Coordinate with other airport staff and departments to ensure a smooth and efficient operation - Keep track of flight schedules and make necessary announcements to passengers - Handle any lost or damaged baggage claims - Maintain a clean and organized work area - Adhere to all company policies and procedures, as well as airport regulations and safety protocols Qualifications: - High school diploma or equivalent - Minimum of 1-2 years of customer service experience, preferably in the aviation industry - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Knowledge of airport operations and procedures is a plus - Must be able to work flexible hours, including weekends and holidays Benefits: - Competitive salary package - Medical and dental insurance - Paid time off and holidays - Training and development opportunities - Employee discounts on travel and other services - Friendly and supportive work environment If you are passionate about providing exceptional customer service and have a strong interest in the aviation industry, we would love to hear from you. Apply now to join our team at Bluespirit as a Passenger Service Executive || Airport Ground Staff and be a part of our mission to provide the best travel experience for our passengers.