Service Experience Advisors

We are seeking proactive, detail-oriented individuals to join our team as Service Experience Advisors. In this fully remote role, you will guide clients through personalized service coordination, ensuring accuracy, responsiveness, and a positive overall experience.

This opportunity is ideal for individuals who enjoy working with people, managing details, and providing exceptional customer support. 

Key Responsibilities

Serve as a primary point of contact for client inquiries and service requests

Consult with clients to understand preferences, timelines, and expectations

Research and coordinate reservations, scheduling, and related arrangements

Prepare confirmations, summaries, and organized client documentation

Communicate with service partners to ensure accurate coordination

Manage changes, updates, and adjustments efficiently

Maintain accurate records and detailed client files

Deliver consistent, solution-focused customer service

Qualifications

• Reside in the United States or Mexico (preferred)

• Strong communication and interpersonal skills

• Detail-oriented with strong organizational ability

• Comfortable working independently in a remote environment

• Reliable computer and high-speed internet connection

What We Offer

• Flexible part-time or full-time scheduling

• 100% remote work environment

• Comprehensive training

• Supportive team structure

• Opportunities for growth and advancement